Privacy Policy

Last updated: 8 May 2026

Get Lost On A Budget respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use:

getlostonabudget.com
planner.getlostonabudget.com
the Get Lost On A Budget iOS app

Together, we refer to these as the “Service”.

By using the Service, you agree to the collection and use of information in line with this Privacy Policy.

Who we are

Get Lost On A Budget provides budget travel content, trip planning tools, and custom travel itinerary services.

For privacy-related questions, you can contact us through our contact page on getlostonabudget.com.

Information we collect

Account information

When you create an account or use the planner/app, we may collect:

Name
Surname
Email address
Login/authentication details
User ID connected to your account

We use this information to create and manage your account, identify your trips, and provide access to your saved itineraries.

Trip planning information

When you request, create, or manage a trip, we may collect information such as:

Destination preferences
Travel dates
Budget
Number of travellers
Accommodation preferences
Transport preferences
Travel style and activity preferences
Notes or requests you submit for your itinerary

This information is used to create and manage your travel plan.

Please avoid submitting sensitive personal information unless it is necessary for your request.

Payment and purchase information

If you purchase itinerary access or credits through the iOS app, payments are handled through Apple In-App Purchases.

We do not collect or store your payment card number, bank details, or Apple payment credentials.

We may receive limited purchase-related information needed to unlock your itinerary or confirm your purchase, such as:

Purchase status
Product ID
Transaction/receipt status
App user ID
Entitlement or access status

We may use RevenueCat to help verify purchases, manage entitlements, and confirm whether an itinerary should be unlocked.

Website information and cookies

When you visit getlostonabudget.com, we may collect basic website usage information, such as:

Pages visited
Browser type
Device type
Approximate location based on IP address
Cookie consent choices
Analytics data, where enabled

Cookies may be used for essential website functionality, analytics, performance, and consent management. More information is available in our Cookie Policy.

Contact form and email information

If you contact us, we may collect:

Your name
Your email address
The contents of your message
Any other information you choose to send us

We use this information to respond to your enquiry.

Technical and security information

When you use the website, planner, or iOS app, we may collect limited technical information such as:

IP address
Device type
App version
Browser type
Operating system
Error logs
Security logs

This helps us keep the Service secure, fix issues, and improve performance.

Information we do not intentionally collect

The iOS app does not intentionally collect or access the following unless a future feature clearly asks for permission:

Precise GPS location
Contacts
Camera
Microphone
Photos
Health data
Financial card details

If this changes in the future, we will update this Privacy Policy and, where required, request permission in the app.

How we use your information

We use your information to:

Create and manage your account
Provide the trip planner and iOS app features
Save and manage your itineraries
Process itinerary unlocks and purchase access
Respond to support requests
Improve the website, planner, and app
Monitor security and prevent misuse
Comply with legal, tax, accounting, or platform requirements
Understand how users interact with our content and services

Legal basis for processing personal information

Depending on how you use the Service, we process personal information under the following legal bases:

Contract: to provide the planner, app, account, itinerary, and purchase features you request.
Consent: where you accept optional cookies, analytics, marketing, or app permissions.
Legitimate interests: to improve the Service, keep it secure, prevent misuse, and understand how users interact with our website, planner, and app.
Legal obligation: where we need to keep records or comply with applicable laws, tax rules, accounting requirements, or platform requirements.

How we share your information

We do not sell your personal information.

We may share limited information with trusted third-party service providers that help us operate the Service, including:

Website hosting providers
Database and backend service providers
Authentication providers
Analytics providers
Payment and purchase verification providers
Email and support tools
Security and performance tools

These providers only receive the information needed to provide their services to us.

For the iOS app, purchase processing is handled by Apple, and purchase verification/entitlement management may be handled by RevenueCat.

We may also share information if required to do so by law, regulation, legal process, or to protect the rights, safety, and security of Get Lost On A Budget, our users, or others.

Third-party services we may use

The Service may use third-party tools and platforms, including but not limited to:

Apple for App Store distribution and In-App Purchases
RevenueCat for purchase verification and entitlement management
Supabase or similar backend/database services for account and trip data
Google Analytics, where enabled, for website analytics
WordPress plugins and hosting providers for website functionality
Cookie consent tools for managing consent preferences

These third parties may process information according to their own privacy policies.

Apple In-App Purchases

If you buy itinerary access, credits, or other digital content through the iOS app, the purchase is processed by Apple through your Apple ID.

Get Lost On A Budget does not receive your full payment card details or Apple ID payment credentials.

We may receive information confirming whether a purchase was successful so that we can unlock the correct itinerary or feature inside your account.

Refunds, billing issues, and payment method management for iOS purchases are handled by Apple.

How long we keep your information

We keep your information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include keeping information:

While your account is active
While we need it to provide your itinerary or app access
To respond to support requests
To comply with tax, legal, accounting, or platform requirements
To prevent fraud, misuse, or security issues

You may request deletion of your account or personal data by contacting us.

Some information may need to be kept for legal, accounting, fraud prevention, or security reasons, even after an account deletion request.

Account deletion

If you use the planner or iOS app and want to delete your account, you can contact us through getlostonabudget.com.

When you request account deletion, we will delete or anonymise personal information linked to your account where reasonably possible, unless we are required to keep certain information for legal, accounting, security, or fraud prevention reasons.

Deleting your account may remove access to saved itineraries, trip preferences, and unlocked content connected to that account.

Your privacy rights

Depending on your location, you may have rights over your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to certain processing
Withdraw consent where processing is based on consent
Request a copy of your information
Complain to a data protection authority

To exercise these rights, contact us through getlostonabudget.com.

International data transfers

Some of our service providers may process or store information outside your country of residence.

Where this happens, we take reasonable steps to ensure that your information is handled securely and in line with applicable data protection laws.

Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no online service can be guaranteed to be completely secure. You are responsible for keeping your login details safe and for using a secure device and internet connection.

Children’s privacy

The Service is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

If a higher minimum age applies in your country, the Service should only be used by users who meet that minimum age requirement.

Links to other websites

Our website, planner, and app may include links to third-party websites, booking platforms, travel services, affiliate partners, or external resources.

We are not responsible for the privacy practices, content, or security of those third-party websites. You should review their privacy policies before providing them with personal information.

Affiliate links

Some pages on getlostonabudget.com may include affiliate links. This means we may earn a small commission if you click a link and make a booking or purchase, at no extra cost to you.

Affiliate partners may use cookies or tracking technologies to record referrals. These are managed by the relevant third-party affiliate provider.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this page. If the changes are significant, we may provide additional notice where appropriate.

Your continued use of the Service after changes are published means you accept the updated Privacy Policy.